Shipping Policy (Effective Date: December 31, 2024)

Introduction

At PureFlexHato, we are committed to delivering your Louis Vuitton bags and accessories quickly and securely. Our Shipping Policy provides important information regarding shipping methods, delivery times, and other related details to ensure a smooth experience when purchasing from our website.

Shipping Locations

We offer domestic and international shipping services. Below are the shipping options available:

  1. Domestic Shipping (U.S.): We ship to all 50 states in the U.S., including Alaska and Hawaii.
  2. International Shipping: We ship to most countries worldwide. Please note that shipping times and costs for international orders may vary.

Shipping costs are calculated at checkout based on the delivery address, package weight, and shipping method selected. PureFlexHato works with trusted delivery services to ensure your order arrives safely and on time.

Shipping Methods and Delivery Times

We offer various shipping options to suit your needs. Delivery times may vary depending on the shipping method chosen and the destination. Below are our typical shipping methods and delivery timeframes:

  1. Standard Shipping (U.S. Domestic):

    • Estimated Delivery Time: 5-7 business days
    • This is the most affordable shipping method, and tracking information will be provided once your order has been dispatched.

  2. Expedited Shipping (U.S. Domestic):

    • Estimated Delivery Time: 2-3 business days
    • Expedited shipping is available for an additional fee and ensures a faster delivery time. Tracking information will be sent once your order is shipped.

  3. International Shipping:

    • Estimated Delivery Time: 7-15 business days, depending on the destination
    • International shipping fees will be calculated based on the destination, weight, and shipping method chosen at checkout.

Order Processing Time

Once you place an order and payment is processed, we will begin fulfilling your order. We aim to ship all orders within 1-3 business days. Orders placed on weekends or holidays will be processed the following business day.

Note: Orders may experience delays during peak shopping seasons, such as holidays, or due to unforeseen circumstances. In such cases, we will inform you of any expected delays.

Shipping Charges

Shipping charges are based on the shipping method, location, and weight of the order. These charges will be displayed at checkout before you confirm your purchase. International customers are also responsible for any customs duties, taxes, or fees that may apply upon delivery.

Free Shipping: We offer free standard shipping on all orders over $100 within the United States. International shipping costs will still apply.

Tracking Your Order

Once your order is shipped, you will receive a shipment confirmation email with tracking details. You can use the tracking number to monitor the progress of your delivery. If you have any issues with tracking or if your package is delayed, please contact us immediately, and we will assist you.

Shipping Restrictions

We are unable to ship to P.O. Boxes or APO/FPO addresses. Additionally, due to legal restrictions, some products may not be available for shipping to certain countries. If your order cannot be shipped to your location, you will be notified, and we will work to offer an alternative solution.

Lost or Damaged Items

We take great care in packaging and shipping your items. If your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and either replace or refund the affected items, depending on the circumstances.

Customer Support

If you have any questions or concerns regarding your shipment, please do not hesitate to contact our customer service team: