Privacy Policy (Effective Date: December 31, 2024)

Introduction

At PureFlexHato, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website and make purchases. By using our services, you agree to the terms set forth in this policy.

1. Information We Collect

We collect personal information when you interact with our website, create an account, or place an order. The types of information we collect include:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
  • Payment Information: Credit card details, PayPal account information, or other payment methods.
  • Technical Data: IP addresses, browser type, device information, and website activity such as pages viewed, time spent, and clicks.
  • Cookies: We use cookies to enhance your browsing experience and remember your preferences.

2. How We Use Your Information

The information we collect is used to provide you with a seamless shopping experience, improve our website, and communicate with you about your orders. Specifically, we use your information for:

  • Order Fulfillment: To process and complete your orders and deliver products to you.
  • Customer Support: To respond to inquiries and provide assistance with your orders.
  • Marketing and Promotions: To send you promotional offers, newsletters, and other marketing communications, if you have opted in.
  • Website Improvement: To enhance and personalize your experience on our website, including analyzing customer behavior and improving our services.
  • Legal Compliance: To comply with applicable laws and regulations, including fraud prevention and dispute resolution.

3. Data Protection and Security

We take your privacy seriously and use advanced security measures to protect your personal and payment information. We use SSL encryption to secure transactions and store your data safely on encrypted servers. We also comply with Payment Card Industry Data Security Standards (PCI DSS) to ensure that your payment details are handled securely.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners for the following purposes:

  • Service Providers: To complete transactions, fulfill orders, or provide customer support. These include payment processors, shipping carriers, and email marketing services.
  • Legal Compliance: To comply with legal obligations, enforce our policies, or protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use some features of our website.

6. Your Rights

As a customer, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections or updates to inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
  • Opt-Out of Marketing: You can unsubscribe from promotional emails by clicking the “unsubscribe” link or contacting us directly.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted or anonymized.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: